Elevate is MOATiT’s upgraded cloud phone service, tailored for high-call-volume businesses like medical and dental practices, law firms, accounting offices, and more. This all-in-one UCaaS (Unified Communications as a Service) platform combines crystal-clear VoIP calling, video conferencing, team chat, SMS texting, and secure file sharing into a single HIPAA-compliant solution. Designed with healthcare and professional services in mind, Elevate meets the strict privacy standards required to keep client data safe.
In the hero slider above, you’ll see highlights of Elevate’s key features and the industries we serve – from bustling medical clinics to busy law firm offices. Our goal is to streamline your communications so you never miss an important call or message. Elevate isn’t just a phone system; it’s an intelligent communications hub that helps you work anywhere, on any device, with the reliability and security your business demands.
Try Elevate for yourself – schedule a demo today! Fill out our quick “Sign Up for a Demo” form to see how Elevate can transform your business communications.
Elevate comes packed with enterprise-grade features to keep your organization connected and productive. Here are some of the powerful capabilities you’ll get with Elevate’s unified platform:
Enjoy a full suite of business phone features including HD voice, unlimited calling across the US/Canada, extension dialing, and voicemail. Each user gets their own direct number, along with perks like voicemail-to-email transcription for easy message access.
Impress your callers with a professional auto attendant that greets and routes them based on your business hours and departments. Set up hunt groups and call queues to ensure no call goes unanswered during peak times.
Use advanced rules to route calls to the right person or team. Elevate’s system directs urgent calls to on-call staff, sends routine inquiries to voicemail, and handles after-hours calls with custom greetings – like having a smart receptionist available 24/7.
Communicate the way your clients prefer. Elevate enables text messaging from your business number, allowing your team to send and receive SMS/MMS without using personal cell phones. Send appointment reminders, receive quick updates, and stay connected via text.
Launch secure HD video conferences right from the Elevate app. Host virtual meetings with screen sharing and interactive tools – perfect for telehealth appointments, legal consultations, or team discussions. The system even includes an intelligent virtual meeting assistant to help with notes and scheduling.
Replace cluttered email threads with real-time team chat for internal communication. Collaborate on documents with integrated file sharing and real-time backup across devices. Your staff can seamlessly switch from chat to call to video meeting – all within one platform.
Elevate leverages cutting-edge AI to work harder for you. Benefit from automatic call transcriptions and summaries so you can review conversations without replaying messages. Use speech analytics to gauge customer sentiment and improve service quality, and let the built-in AI Assistant pull up information and transcribe meetings to boost productivity.
For businesses handling a high volume of customer calls, Elevate offers an add-on Contact Center This feature provides advanced capabilities such as call monitoring, queue callbacks, and detailed analytics and reporting—ideal for medical offices or legal intake teams.
Elevate integrates seamlessly with popular CRMs and applications like Salesforce, Microsoft Teams, Dynamics 365, Slack, HubSpot, Zendesk, and more. Inbound calls can trigger pop-ups with client details, and call activities can be automatically logged – saving time and keeping every conversation fully contextual.
Elevate includes secure messaging and Internet Fax (WebFax) capabilities. Send and receive digital faxes directly to your email or through the Elevate portal—eliminating the need for outdated fax machines. Every communication is encrypted and protected, ensuring your data stays safe.
Manage users, phone numbers, call routing, and features all through an intuitive admin portal. Get real-time analytics on call volumes, durations, and quality with customizable reports to continually improve your phone handling.
Elevate is built on a cloud infrastructure designed for 999% uptime—ensuring virtually zero downtime. With geo-redundant data centers, your phone service stays active through outages or disasters, automatically routing calls to backup lines when needed.
Enjoy peace of mind with around-the-clock technical support and personalized onboarding assistance from our dedicated team in Idaho and Utah. We’re here to help with everything from initial setup to number porting and staff training.
As you can see, Elevate provides a feature-rich, easy-to-use communication suite. Whether you need to automate your call handling, empower your team to work from anywhere, or gain insights with AI, Elevate has you covered. By unifying multiple communication tools into one platform, you can replace disjointed systems with a single, streamlined solution that saves both time and money.
No two industries are alike, which is why Elevate offers tailored solutions for diverse sectors. Here’s how Elevate addresses the unique needs of key industries:
Healthcare organizations in Idaho and Utah rely on Elevate to keep them connected while maintaining compliance. With HIPAA compliance built right in, Elevate adheres to the strict security standards necessary for safeguarding patient data. Integrated with many EHR/EMR systems, clinics can instantly pull up patient records as calls come in and log call outcomes directly to patient charts. Intelligent IVR menus route callers to the appropriate department or on-call doctor quickly, and automated appointment reminders help reduce no-shows while ensuring patients receive timely care. With support for telehealth, you can even switch a phone call to a secure video consultation—all within one seamless platform.
Dental practices thrive on patient communication, and Elevate offers patient-friendly calling features that ensure no important call is missed. Use auto-attendant and hunt groups to manage high call volumes—directing new patient calls to scheduling teams and routing emergencies straight to on-call dentists. Automated appointment reminders via text or voice reduce no-shows, while digital fax and secure messaging features allow for quick transmission of X-rays, insurance forms, and other documents. Custom integrations with dental software ensure every call is logged and recorded (with consent) for quality assurance, leading to a more efficient office and happier patients.
For law firms, secure, confidential, and reliable communications are essential. Elevate meets these needs with encrypted calls and messages that protect sensitive client information. With features like secure call recording (in compliance with relevant legal standards), detailed call logs for billing, and secure voicemail with transcription, legal professionals can stay connected even when on the go. Whether you’re a solo attorney or part of a multi-location firm, Elevate ensures that client confidentiality is maintained and communication remains professional and efficient.
Accounting and financial firms handle confidential financial data daily. Elevate supports industry-standard security measures that protect sensitive information while streamlining communication. Integrated with popular CRM systems, Elevate pops up client details when calls come in, ensuring personalized service every time. Distributed teams can easily collaborate through team chat, video conferencing, and seamless call transfers. Conference calling, fax-to-email, and real-time analytics all contribute to a smoother, more organized workflow—keeping your team connected no matter where they are.
If your business relies heavily on phone communications, Elevate is designed for you. Whether you’re a real estate agency, insurance office, or customer support center, Elevate’s flexible features let you customize your experience. From a single main number that rings all agents simultaneously to location-based auto attendants that direct callers to the nearest office, Elevate adapts to your needs. The cloud-based system is perfect for remote employees or multi-location organizations, allowing you to scale up or down effortlessly and consolidate multiple services into one streamlined solution.
Elevate isn’t just another UCaaS phone system—it’s a complete upgrade for your business communications. Here’s why businesses in Idaho and Utah are choosing Elevate:
Don’t let outdated phone systems hold your business back. With Elevate, you’ll connect with clients faster, collaborate more easily, and never worry about missed calls or compliance headaches. It’s time to modernize your communications and empower your team with a system that truly works for you.
Interested in seeing Elevate in action? Schedule a live demo with our team today. Fill out the “Sign Up for a Demo” form below, and we’ll arrange a time that works for you.
If you’re ready for a customized quote or have questions about how Elevate can fit into your organization, contact us now. Our experts at MOATiT are here to assess your needs and provide a tailored plan that scales with your business.
Empower your business with the reliable, intelligent phone system it deserves. Join the many successful healthcare providers, law firms, and growing businesses across Idaho and Utah that have already elevated their communications with Elevate.
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